Track onboarding progress, merchant readiness, and payout workflow.
Total Merchants
0
New Leads
0
Awaiting Docs
0
Live
0
Total Due To Venvy (MTD)
R 0.00
PayFast Match Delta (MTD)
R 0.00
Charge rule: Venvy charges merchants exactly the same as PayFast transaction fees (1:1), plus a fixed R 69.00 monthly subscription for each live merchant. Billing starts when a shop goes live, and the first live month is free.
Merchant Queue
Merchant
Owner
Stage
Next Action
Docs
No merchants loaded yet.
Catalog Sync Exceptions Queue
Loading catalog sync exceptions...
No exceptions loaded yet.
Add new lead
Fields marked * are mandatory.
Merchant Workspace
Select a merchant from Dashboard to review checklist, setup, and billing.
Choose a merchant from Dashboard first.
Systematic checks
Merchant onboarding review
Select a merchant to load onboarding submissions.
No onboarding submissions loaded yet.
Catalog Sync Exceptions
Select a merchant to load catalog sync status.
No catalog sync exceptions loaded yet.
WhatsApp message templates
Tap Copy, then paste directly into WhatsApp. Templates auto-fill merchant name when a merchant is selected.
First contact — Lead captured
Hi [Owner], this is [Founder] from Venvy! 👋 Thanks for your interest in setting up your WhatsApp shop. I'd love to chat and walk you through how it works. When's a good time for a quick call?
Assets request — Awaiting assets
Hi [Owner]! To get [Business] set up, I need a few things from you:
1. Your product images (good quality, square format works best)
2. The Facebook Commerce Manager template we discussed
3. Your product catalogue with names, prices & descriptions
Send them here whenever you're ready and I'll get started right away. 🙌
Docs request — Awaiting docs
Hi [Owner], last step before we go live! I need the following verification docs for [Business]:
1. Copy of your ID (front & back)
2. Bank confirmation letter or recent statement
3. Proof of business address (if applicable)
Once received and verified we can switch [Business] live. 🚀
WABA ready — Share store number
Hi [Owner]! Great news — [Business]'s WhatsApp shop number is all set up. 🎉
Your store number is: *[ShopNumber]*
Your store link: [ShopLink]
Share this link on Instagram, Facebook, or wherever your customers are — they can tap it to start shopping directly on WhatsApp! 🛍️
We'll now move into testing to make sure everything is working smoothly.
Test phase — Ready for testing
Hi [Owner]! [Business]'s WhatsApp shop is set up and ready for testing. 🎉
Your store number is: *[ShopNumber]*
Your store link: [ShopLink]
Please tap your store link and try adding a product to your cart so we can confirm everything is working correctly before we go fully live.
Go-live — Launch day
🎊 Congratulations [Owner], [Business] is now LIVE on Venvy!
Your store number is: *[ShopNumber]*
Your store link: [ShopLink]
Share your link on Instagram, Facebook, TikTok or anywhere — customers can tap it to start shopping directly on WhatsApp. I'll send you weekly payout statements each Monday.
Welcome to Venvy! 🛒
Lead and Business
Fields marked * are mandatory.
Founder Setup: Meta and Verification
Use this section for the founder-run technical work: Meta app creation, webhook setup, WhatsApp linking, catalog setup, token storage, and verification tracking. Merchants do not see these fields in their dashboard.
Payout and Billing
Billing rule: Venvy fee mirrors the PayFast fee on every paid order.
Monthly subscription: R 69.00 per merchant.
Legacy plan/setup pricing: Not used.
Payflex merchant review
Select a merchant to review their Payflex application.
Invoice profile
Recent WhatsApp activity
Shows merchant messages sent from the Venvy platform and courier updates sent from the merchant shop number.
Time
Channel
Type
Recipient
Status
Detail
Select a merchant to load WhatsApp activity.
Enter token in Settings and load admin data.
Courier Tester
Simulate courier webhook steps by waybill and trigger the live courier update message flow.
Courier Webhook Tester
Enter a live waybill number, then click any step to simulate the courier update and trigger the same WhatsApp customer message flow used by the real webhook.
Waiting for a test event.
PayFast Cost Breakdown
Review estimated PayFast fees per order and download a CSV to share with merchants.
Cost report for selected merchant
Select a merchant from Dashboard or Merchants page first.
Gross sales
R 0.00
PayFast fee total
R 0.00
Venvy fee due (match check)
R 0.00
Subscription fee
R 0.00
Courier fees owed to Venvy
R 0.00
Total due to Venvy
R 0.00
Merchant Charge Calculation
Load a period to view the exact formula and calculated amount.
Order-level fee detail
Order
Paid Date
Method
Status
Total
% Fee
Fixed Fee
VAT
Total Fee
Net After PayFast
Source
No data loaded yet.
PayFast published fee schedule (for sharing)
Venvy mirrors PayFast transaction fees 1:1 and adds a fixed R 69.00 monthly subscription per merchant.
Track when billing notes or rule confirmations change for each merchant.
New billing note for selected merchant
Select a merchant from Dashboard or Merchants page first.
Fixed billing rule: PayFast fee match + R 69.00 monthly subscription.
Use this section only to record notes or the date the rule was confirmed for the merchant.
Billing history
Effective Date
Rule
Subscription
Apply Now
Notes
Recorded At
No billing history yet.
Payout Ledger
See what is due across all merchants for a period, create payout records, and move them from pending to paid.
Live payout workbench
This is the holistic view for the selected payout period. It calculates what is due from live orders across all merchants, even before payout records are created.
Merchants in period
0
Orders in period
0
Gross sales
R 0.00
Net payout due
R 0.00
Not yet recorded
0
Merchant
Orders
Gross sales
Deductions
Net payout
Banking
Record
Action
Load a period to see what is currently due across all merchants.
Recorded payout ledger
Total outstanding
R 0.00
Pending approval
R 0.00
Approved (to pay)
R 0.00
Paid out
R 0.00
Merchant
Period
Gross sales
Net payout
Status
Action
Loading...
Pay Run Sheet —
All approved payouts ready to EFT. Use the reference shown when doing the bank transfer, then record the exact reference you used before marking paid.
Merchant
Beneficiary
Bank
Account
Branch
EFT Reference
Amount
Load global overview to populate.
Record payout for selected merchant
Uses the billing period selected in the live payout workbench above. Payouts deduct courier fees collected for delivery, PayFast fees, the matching Venvy transaction fee, and the fixed R 69.00 monthly subscription.
Select a merchant in Merchants page to view payout history.
Refunds
Manage order refunds across all merchants.
Total Refunds
0
All refunds
Order
Merchant
Total
Refund Status
Loading...
Admin Access
Session management and system readiness.
Product Catalogue
View and export any merchant's product catalogue in Facebook Commerce Manager format.